The project did not begin as a business-first initiative. It started as a personal investigation driven by curiosity, taste for building, and a genuine interest in understanding what modern AI systems could do when applied in an agentic, product-oriented way.
As João explored AI through personal work, prototypes and iterative experiments, the idea became clearer: there was room for a product that could make inbound conversations more structured, more useful and easier to act on without taking control away from the person using it.